The Goal
Generate interest and drive brand awareness
SmartStop Self Storage is a storage facility with locations throughout the United States and Canada. In October 2017, the business rebranded its US stores, changing the name of 94 stores from Extra Space to SmartStop Self Storage and expanding its US profile.
During the rebranding process, SmartStop wanted to familiarize consumers with their brand and services. To do that, they needed an effective brand awareness campaign that would let them reach a broad audience within a reasonable budget. The business consulted their Google representative—an account manager from a past search ad campaign—to find the best way to reach and convert their audience. Their Google account managers suggested that they try YouTube video ads.